Frequently Asked Questions
Everything you need to know about enhancing your living space with Umakov.
What is the standard shipping time for home decor and furniture?
Most orders are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Yes, Umakov ships worldwide. International shipping rates and delivery times vary by country and will be calculated at checkout.
What is your return policy for home products?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made or personalized furniture pieces are non-refundable.
Are your materials sustainably sourced?
Umakov is committed to quality and sustainability. We work closely with manufacturers who prioritize eco-friendly materials and ethical production methods.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
How can I track my order status?
Once your order has shipped, you will receive an email containing a tracking number and a link to our tracking portal to monitor your delivery in real-time.